EL PASO — Officials at El Paso Electric are warning customers about several scams that have recently surfaced. They said that scam artists are urging customers to provide personal information or payment to a third party.
While some scammers represent themselves to be EPE employees and tell customers their account is past due, others claim they have a “good deal” by offering a payment package at reduced rates, EPE said.
Apparently, there are also national schemes which claim that a new federal assistance program will pay up to one thousand dollars on utility bills.
El Paso Electric reminds customers to never give personal information over the telephone unless the customer initiated the contact with El Paso Electric. El Paso Electric customers should only use company-authorized methods to pay their electric bill.
For verification of any account information, customers can call El Paso Electric’s customer service number (915) 543-5970.
Any scam victims are urged to call their bank as well as the police department.