POSTED: Tuesday, April 10, 2012 - 8:28pm
UPDATED: Friday, May 4, 2012 - 4:41pm
EL PASO, TX — The Escobedo family tells us that Wells Fargo is unfairly putting their home in foreclosure and they say the bank hasn't answered any of their questions.
The family of four came from Mexico and purchased their dream home in Northeast El Paso.
Now they may lose it forever, as Wells Fargo sent a foreclosure notice to the Escobedos in February.
But the family says it's been making every mortgage payment on time, now they've asked attorney Richard Roman for help.
"Banks that come to El Paso, take advantage of clients, individuals like the Escobedos. They take their money and when they run into a problem and they need to contact the banks, they're totally unsuccessful," said Roman.
When Domingo Escobedo lost his job last year, the family missed six house payments, but then got back on track.
News Channel Nine visited the Escobedo's home with Roman. We sorted through the documents that serve as proof of their mortgage payments. "Well here's an example of a payment where they made, and you could see it's to Wells Fargo and here's the account," said Roman.
But Wells Fargo says it hasn't received any payments from the Escobedos for more than two years.
"At the time of foreclosure which was February of this year, they were due for their November 2009 payment, so that's roughly 27 months delinquent," said Wells Fargo spokesperson Jim Hines.
But Domingo has been paying and the documents prove it.
"Ill pay for my house. I will talk to Wells Fargo. I don't want them to give me anything for free. I want to pay for my house,” said Domingo Escobedo.
Wells Fargo spokesman Jim Hines says the bank is trying to work things out.
“We have been working with them for more than two years to determine an option with them to remain in the home," said Hines.
The Escobedos say they don't want this to happen to other families here in El Paso.
“We all have a dream to come to the United States and do honest work," said Escobedo.
But honest work it seems, isn't enough.
News Channel Nine is faxing the family's payment records to Wells Fargo to ask the bank why it shows no payments for more than two years. The spokesman promises an answer to that question and others.