One central El Paso family is badly in need after their home went up in flames last week.
"It's been hard still, it's been a week but we've been pulling through," said Vianey Alarcon after a fire tore through last week. "Many years we've been living here. 29 years are just going to stay as memories."
Alarcon lived here with her two daughters, her two brothers, and her mother. It's been another struggle for them, watching all that their parents worked for, fall apart.
"Its been hard," she said. "My father passed away 7 years ago."
As a carpenter, her father built a lot of this home with his bare hands. But their insurance in minimal and now they need help.
Edward Sainz was driving when he saw the fire from the road. He was one of the first people on the scene, and now he's calling anyone he knows to donate sheet rock, plumbing, carpet - you name it - to help the family rebuild.
"You think of your mom or you think of your grandmother you think of a family member put yourself in their shoes and help them out," Sainz said.
As for the Alarcon family, as they rummage through the wreckage, they're reminded not of what was lost, but rather what is gained: a community of support.
"Never say never that there's not people out there that don't care, there are people out there that do care."
No one was hurt in the fire. But the fire department can't determine if it was an accident or arson. If you'd like to help the family, call 915-996-7006 or make a donation to the Alarcon family at any GECU.