POSTED: Friday, August 13, 2010 - 9:27pm
UPDATED: Wednesday, January 19, 2011 - 12:15am
An update to a Troubleshooters report we showed you last night.
You may remember a man who was having trouble with a new window he had installed that would not lock.
Grace Pitzer recently bought Borderland Windows, the company mentioned in the report.
She went over to Edward Moreno's house and inspected his windows.
Even though she is not the one who installed them, she fixed them for him free of charge.
"If it's something that I can do because I'm on that side of town or because I want to get them taken care of sooner than the other company can, I will. We've gone out there I've gone up on roofs to look at roof problems while I'm there looking at a simple window problem," Pitzer said.
Pitzer has renamed her company Borderland Windows and Doors since her new company expanded.