texasballer June 20, 2013 at 9:35am
I was in the apartment industry for over 10 years. HUD can and will "shop" apartment communities to see if laws are being broken. When on-site, I trained all staff to assume we are being "shopped" at all times and treat each and every individual the same so issues such as this do not come up. If one resident is treated a certain way, ALL residents are treated that way. There cannot be double standards. The penalties for such abuse are HUGE ! The first fine starts at $10,000 !! Great article.