Anonymous318 March 30, 2010 at 9:10pm
Like I said before, you cannot trust the BBB reports because they protect their members who pay dues to the BBB. As DV00716265 stated, do your homework. Check references, get things in writing, check the permit, get the city inspectors involved. Make sure the contractor is bonded & insured, that is the only way I was able to recover money, not by asking for help from the BBB. I no longer trust the BBB ratings for anything, because this roofer still has an A+ rating with them. Why do you think?