Veterans in El Paso ask for faster claim responses
POSTED: Saturday, September 21, 2013 - 5:17pm
UPDATED: Sunday, September 22, 2013 - 5:40pm
EL PASO (KTSM) — Veterans in El Paso may have a better chance of receiving help faster when making a claim, more than 100 veterans attended today's town hall meeting at El Paso Community College to personally share their experiences and complaints of the current veteran's affairs system in Texas.
Robert Hooks served in the military for almost 30 years; he is one of the many veterans who were affected by not receiving proper care when needed.
"VA acts like you are an intrusion on them, like they don't have to see you and one reason the VA exists is because of the veterans don't throw me away or disrespect me for giving my life for this country" Hooks said.
Congressman O’Rourke says these situations are common but unacceptable, in an effort to change that he joined with more than 200 veterans and the VA director in Waco, Texas to personally hear what they had to say.
"There are about 7 major areas that we have to turn around in this VA, I'm holding myself and the community is holding me accountable for doing that so once a quarter we meet" O’Rourke said.
"Did I get all my questions answered of course not I didn’t expect to but I did come to hear what they're doing to clean up the problems that exist" veteran A.C. Sanders said.
According to The National Coalition for the Homeless every night more than 130 thousand veterans are homeless in the U.S. and receiving help may not be as simple.
"these are guys that in some cases are so injured they can't work anymore, they can't earn to put food on the table pay their mortgage or their rent and they're waiting 2 years sometimes 3 years to hear back from our government" Beto O’Rourke added.
Robert says that the government needs to understand the importance of caring for those who served our nation; he is one of many advocating for changes in the system.
"It brings out tears, its personal real it's for real there is a struggle and you fight on the system" Hooks concluded.
For information and complaints you can call Congressman O'Rourke's office at 915-541-1400