Troubleshooters

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Cracked Concrete...Who Pays?

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By Staff
EL PASO - Ray Rocha and his wife Erica moved into their new home in east El Paso in December.

No Payment May Force Local Business To Shut Down

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By STAFF
EL PASO - Todd Bundy may have to close down his business, Desert Sun Excavation. That's because he did some work at the Fort Bliss Rod and Gun Club and never got paid. Now he's out 28,000.00 dollars.

Roofing Headache

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By STAFF
EL PASO - Last year, a hail storm damaged the roof on Marco Martinez's house. To get it repaired, he signed a contract with a company called Roof Check. Now, ten months later, Martinez says he living a nightmare.

Roofing Headache

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By STAFF
EL PASO - Last year, a hail storm damaged the roof on Marco Martinez's house. To get it repaired, he signed a contract with a company called Roof Check. Now, ten months later, Martinez says he living a nightmare.
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El Paso Couple Takes on Former Boss Over No-Pay Job

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By Stephania Jimenez
EL PASO - Imagine this: you have two young kids to support, but you're unemployed. Somehow, you manage to get hired for a job where you have to work outside, six days a week, but then you get stiffed on payday. That's the problem an El Paso couple said they're facing; they called our troubleshooters team for help.

Attorney Helps Second Construction Worker

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By STAFF
EL PASO - Another construction worker is turning to a local attorney for help getting paid.

Update: Army Wife's Surprise For Deployed Husband Back On

By STAFF
EL PASO - A West El Paso army wife will be able to surprise her husband who's returning from overseas after all.
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Army Wife's Surprise For Deployed Husband Ruined

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By STAFF
EL PASO - A West El Paso army wife paid thousands of dollars to re-landscape her backyard and surprise her husband who's coming home from overseas. The problem is, the landscapers took her money and never finished the job.
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Update: Unpaid Construction Workers to Meet with Lawyer

By Stephania Jimenez
EL PASO - A group of construction workers who haven't been paid for their work, are about to meet with an attorney.
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Troubleshooters Update: El Paso Woman Suing Bank of America

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By Stephania Jimenez
EL PASO - Earlier this month, we told you about an El Paso woman, who claims she was told by her bank, that she'd qualify for a home loan modification, but was still denied, years later.
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Troubleshooters: El Paso Woman Fights to Keep Her Home

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By Stephania Jimenez
EL PASO – Losing your job is bad enough. But, losing your home, too? That's the situation one El Paso woman is in. She said Bank of America told her she'd qualify for home loan modification, only to be denied years later. Now, she could lose the roof over her head.
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Troubleshooters: Woman Getting Kicked Out of Public Housing Fights it

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By Stephania Jimenez
EL PASO – Imagine being a single mom, being forced from your home, and having no place to go. That's the situation one El Paso woman found herself in. She reached out to us for help a few weeks ago. Vianey Alarcon sat down with us today, and told us she's hopeful about her situation.
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Troubleshooters: Disabled Man Cut Off from Checking Account Wants Help

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By Stephania Jimenez
EL PASO – Imagine living on a very fixed income, only to then get cut off from your checking account. That's what one El Paso man has had to deal with. He turned to Newschannel 9 for help.
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Troubleshooters: Woman Wants Money Back from No-Show Repair Man

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By Stephania Jimenez
EL PASO – If you've ever paid money for a service you didn't receive, then you'll empathize with an El Paso woman who claims she's been wronged after shelling out hundreds of dollars. She reached out to our Troubleshooters team for help.