Troubleshooters

NC9 conducted a live interview with District Attorney Jaime Esparza, to assist you with deceptive trade practices.   Below is a Q&A of the interview.

At KTSM, we often get phone calls from people claiming to have been scammed by someone, or a business.

Through the week of May 14- 18, NewsChannel 9 will interview public officials that may provide advice on the issue of deceptive business practices.  Below is a transcript of Monday's interview with JoAnne Bernal 

EL PASO - A woman bought furniture from a popular store in West El Paso, and she even paid for the extra warranty. When she tried to use that warranty, she was left with no new furniture and a bill that nearly doubled.

EL PASO – One El Paso homeowner refuses to go down without a fight. Back in May, we told you about a woman who is going up against Bank of America. She said the bank told her she'd qualify for a home loan modification; but almost two years into the process, the bank denied her request. Now, she's fighting to keep the roof over her head.

EL PASO - A few weeks ago, one company claimed an out-of-state contractor never paid them $28,000.00. Now, another company says the same contractor owes them $15,000.00.