Troubleshooters Update: Time Warner Cables Trouble Local Man
POSTED: Tuesday, June 7, 2011 - 8:24pm
UPDATED: Wednesday, August 3, 2011 - 11:49am
EL PASO - Our Troubleshooters team scores again.
Earl Kimmel complained that Time Warner workers left loose cables out in the street for the last month. Kimmel got nowhere with the company, so he called our Troubleshooters. Right after our report aired, Time Warner cleaned up the mess.
The company said it was fixing an underground cable a month ago, and left the wire on the street so customers could still have service.
Newschannel 9 is happy to report that the wires are now hidden, and the case is closed.